How can we help?
We've got you covered. Ask questions. Browse articles. Find answers.
User Guide
From navigating the interface to creating beautiful content, our documentation covers all of the bases you will need to effectively utilize the platform and get the most out of it.
Contact Us
Get in touch with the right people to answer your questions and receive the support you are looking for to ensure you have the experience you deserve—complete satisfaction.
Frequently Asked Questions
How do I integrate StoryPRO with my existing website?
StoryPro provides you with both JSON and RSS feeds of the most recent posts. Platforms such as WordPress and Drupal have plugins that allow you to embed the posts from those feeds on your website.
Developers can write custom integrations to embed the posts into websites and mobile apps. If you do that, ensure to either cache the feeds or load them asynchronously to prevent speed degradation.
The page loads fast but feels choppy. What gives?
You may be using huge images, which makes the rendering of the page feel choppy. It's generally good to keep images under 1 MB to reduce page load speed and accelerate on-page performance. If your images are too large, you can resize them using various online and offline tools.
Why can't I upload videos?
Video upload is only available with the Premium and Startup plans. Users on the Essential plan can still embed videos from YouTube and Vimeo.
Furthermore, in order to upload videos that are over 100mb in size you must have an Uploadcare account with a Scale pricing plan.
Resources
© 2022 StoryPRO
