Last Updated: January 2022
We are committed to protecting and respecting your privacy. This policy explains how we use any personal information that you provide to us through our StoryPRO website.
We may process your personal information because:
Send targeted updates.
Send information, respond to inquiries, and/or other requests or questions.
We need to perform a contract with you, such as when you create a Policy with us.
You have given us permission to do so.
The processing is in our legitimate interests and it's not overridden by your rights.
To utilize for payment processing purposes.
To comply with the law.
We collect the following categories of personal information that you choose to provide us on our StoryPRO website.
We may also collect personal information that you give us during your communication with us regarding our services, such as technical support threads. In addition to the above, we may need to use your personal information for audits and compliance with our legal obligations under applicable law.
For your rights regarding your personal information, please see "What are your rights as the owner of the personal information" section below.
We use your data for:
To operate and maintain our service
To notify you about changes to our service
To provide customer support
To gather analytical data to improve our customer service
To monitor the usage of our service
To detect, prevent, and address technical issues
To communicate with you
We collect data in two ways:
Data that you provide to us
Data that we collect through third-party services
The third-party tools we use on our website will only insert cookies and other tracking technologies if consented by you. We track your consent once you click ‘Accept’ on our Privacy banner. You can manage your permissions by clicking our Privacy Button below.
These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They may track your online behavior over time and across different internet websites or online services. We share or disclose your personal information with the following third-party service providers:
We use 3rd-party analytics software to gather statistical information about our website visitors. The services we use include:
You have the following data protection rights:
The right to access your data
The right to update or correct your data
The right to object to the use of your data
The right to restrict the use of your data
The right to transfer your data to another data controller
The right to the erasure of your data
The right to withdraw consent
The right to non-discrimination related to the exercising of your rights under the GDPR and CCPA
The right to obtain information about the personal data we have collected from you and sold or disclosed to other subjects if you are a California resident
The right to opt-out from sales of your personal information to third parties
In addition, if you are a California resident, you have the right to request us to disclose to you the following:
The categories of personal information we have collected about you
The categories of sources from which the personal information is collected
The business or commercial purpose for collecting or selling your personal information
The categories of third parties with whom we share personal information
The specific pieces of personal information we have collected about you
You may submit your requests to exercise your right under the GDPR, CCPA by:
Address: 2093a Philadelphia Pike #8180 Claymont, DE 19703
We do not track your online behavior over time and across different internet websites or online services.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible and we implement a variety of security measures when a user submits or accesses their information to maintain the safety of your personal information.
We take appropriate technical measures for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorized disclosure, or access. We use technical safeguards measures including
The security of your personal information also depends on the protection of your user account. Please use a unique and strong password, and keep your login credentials secret. Also, be sure to log out after having used our services from a shared computer.
We will retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or StoryPRO is legally obligated to retain this data for longer time periods. We will store your personal information for the period of providing our services to you. After that, we will erase all your personal information that we have, except when we need to keep such information for a longer period to comply with applicable law or resolve disputes. Following the deletion of your personal information from our database, the related backup data will be deleted, generally within 30 days.
Our Service does not address anyone under the age of 18 ('Children'). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us.
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with the CAN-SPAM Act, we agree to the following:
Do not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails you can follow the instructions at the bottom of each email.
For more information, please see CalOPPA.
Users can visit our site anonymously.